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SAP SD Course: Sales & Distribution, Order Management & Billing

Categories: Development, ERP, General
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About Course

The SAP SD (Sales and Distribution) Course is a practical, industry-oriented training program designed to provide learners with a strong understanding of sales, distribution, order management, pricing, shipping, delivery, billing, and customer-related business processes in SAP.

Participants will learn the complete Order-to-Cash (O2C) cycle, from customer inquiry and quotation through sales orders, availability checks, delivery, picking, goods issue, billing, and integration with financial accounting.

The course combines conceptual learning with practical exercises, business scenarios, process demonstrations, and end-to-end SAP SD workflows to help learners develop job-ready skills for SAP and sales-operations roles.

What Will You Learn?

  • Understand SAP SD and its role in business operations
  • Understand SAP SD organizational structures
  • Work with customer and material master data concepts
  • Understand the complete Order-to-Cash process
  • Create and manage sales-related documents
  • Understand inquiries, quotations and sales orders
  • Understand availability checks and order processing
  • Configure and understand basic pricing and condition techniques
  • Understand delivery, picking, packing and goods issue processes
  • Understand billing, invoices, credit and debit documents
  • Understand returns and special sales processes
  • Understand SAP SD integration with FI, MM and PP
  • Understand SAP S/4HANA and Fiori-based sales processes
  • Analyze sales, delivery and billing information
  • Apply SAP SD concepts to practical business scenarios
  • Prepare for SAP SD-related job opportunities

Course Content

Introduction to SAP SD
Overview of SAP ERP and SAP S/4HANA Introduction to SAP Sales and Distribution Role of SAP SD in business operations Sales and distribution processes Order-to-Cash lifecycle Integration with other SAP modules

SAP SD Organizational Structure
Company code Sales organization Distribution channel Division Sales area Plant Shipping point Organizational assignments

Customer & Master Data
Material master Customer-material information Pricing master data Output-related master data Partner functions Master-data maintenance

Pre-Sales Processes
Customer inquiries Quotations Sales activities Inquiry-to-quotation process Quotation management Sales document flow

Sales Order Management
Sales order creation Order types Item categories Schedule line categories Partner determination Availability check Credit management concepts Sales order processing

Pricing & Conditions
Pricing fundamentals Condition technique Condition tables Access sequences Condition types Pricing procedures Discounts and surcharges Taxes and freight conditions

Delivery & Shipping
Outbound delivery Delivery creation Picking Packing Post Goods Issue (PGI) Shipping point determination Route determination Delivery monitoring Handling delivery-related issues

Billing & Invoicing
Billing document types Invoice creation Credit memo Debit memo Cancellation documents Billing due lists Billing document flow Integration with accounting

Special Sales Processes
Third-party sales Cash sales Rush orders Consignment sales Make-to-order processes Intercompany sales Returns and refunds Free-of-charge deliveries

SAP SD Integration
SD-FI integration SD-MM integration SD-PP integration Inventory and sales integration Revenue and accounting integration Cross-functional business processes

Output & Document Management
Sales document output Delivery output Billing output Output determination concepts Forms and communication Electronic document processing

SAP S/4HANA & Fiori
SAP SD in S/4HANA Business Partner concept Modern sales processes Fiori applications Simplification concepts S/4HANA sales and billing features

Reporting & Practical SAP SD Training
Delivery reports Billing reports Customer sales analysis Order status monitoring Document flow analysis Practical SAP transactions End-to-end Order-to-Cash exercises